TÜV SÜD Group acquires remaining 50% shares in Service Quality (SQ) Centre from Singapore Airlines

Singapore – TÜV SÜD Group, a global testing, inspection, training and consulting organisation announces the acquisition of the Singapore Airlines sharehold in Singapore’s Service Quality (SQ) Centre. SQ Centre, formally a joint venture between Singapore Airlines and TÜV SÜD PSB, specialises in service quality training and consulting and forms a good strategic fit with TÜV SÜD’s portfolio of technical and business process training and consulting, marketed under the PSB Academy brand in Singapore.

PSB Academy, a leading private training and education institution in Singapore with two main business offerings – academic programmes and corporate training & consulting services, shares a similar heritage with SQ Centre; both organisations are fundamental in enhancing the productivity and service levels of Singapore.

Nolan Tan, Chief Executive, SQ Centre, said: “The integration will create clear value for both employees and customers. Through TÜV SÜD’s existing global business reach and well placed investments in people and technology, the partnership brings a wealth of new possibilities for SQ Centre.”

As part of the TÜV SÜD Group, both companies will benefit from the sharing of training expertise and be able to capitalise on increased resources to expand both internationally and locally. Kai Probst, CEO, TÜV SÜD Academy is excited to welcome SQ Centre into the TÜV SÜD Group. “TÜV SÜD is currently one of the leading providers of technical and management training in Germany and Europe. In SQ Centre, we have found a partner with the same dedication to training excellence, recognised as the premier provider of service quality training in Singapore and around the region. Together with PSB Academy, we are bringing together three top-tier training entities to provide customers with a full suite of premium training services under one roof.”

Ishan Palit, CEO, TÜV SÜD Asia Pacific is convinced that the integration of SQ Centre will provide a unique bouquet of services to customers across the Asia Pacific region. “Let’s take for example, a new hotel or integrated resort; We can provide a truly one-stop service from the certification of management system standards, to the testing of food and water, periodic inspection of lifts and rides through to the technical and service excellence training of the staff.”