The DIN EN 15224 Quality Management System is a sector specific standard of quality management for healthcare organisations. It is based on the ISO 9001 standard and it includes tangible requirements for patient safety and management of clinical risks in the planning, realisation and management processes.
The DIN EN 15224 system brings together the advantages of ISO 9001 with comprehensive healthcare quality requirements. It defines issues ranging from the effectiveness and suitability of care, to the safety and reliability of care processes. In DIN EN 15524, there are 11 quality features which characterise the quality of healthcare and must be verified as part of a certification.
The 11 central features of DIN EN 15224 are:
- Appropriate, correct care
- Continuity of the care
- Evidence-based, knowledge-based care
- Patient care, including physical and psychological integrity of the care
- Integration of the patient
- Patient safety
- Timeliness and accessibility
Compliance with the DIN EN 15224 Quality Management System allows your business to commit to a long-term goal of providing the best in healthcare services. By adhering to the requirements for the certification, not only do you increase organisational efficiency and product quality, you also minimise waste and mistakes made, thereby increasing overall productivity.
Within TÜV SÜD, internationally accredited certification bodies offer services for various management systems. We have extensive experience in auditing and certifying a wide range of internationally recognised management systems. Our experienced team for the European quality healthcare standard DIN EN 15224 will guide you through the process, from on-site audits to certification. By partnering with us, your company’s commitment to the highest standards will gain global recognition.